Need to cancel an order? We’re here to help.

Please submit your cancellation request as soon as possible. If your order has not yet been processed or prepared for pickup/shipping, we’ll do our best to accommodate your request.

Cancellation Request

To request an order cancellation, please provide:

  • Full Name

  • Order Number

  • Email Address

  • Phone Number

  • Reason for Cancellation

Once we receive your request, our team will review the order status and contact you with confirmation.

Important Information

Orders that have already been processed, shipped, or picked up may not be eligible for cancellation. Any applicable refund will be handled according to our refund and return policy.

For questions about an order cancellation, please contact Pallet Plaza Liquidation directly.

We will reply to Emails/Calls within 1 to 2 hours.
Work Hours:
Monday to Friday: 9am – 6pm
Weekend: 10am – 4pm
Email: sales@palletplazaliquidation.com
Address: 317 32nd St SW, Grand Rapids, MI 49548