Everything that governs a purchase from Pallet Plaza Liquidation is set out on the pages below. We sell customer returns, overstock and shelf-pulls by the pallet and by the truckload, and these policies explain exactly what that means before you buy.

Buying and Paying

  • Payment Policy – how payment is arranged after you order, which methods we accept, and the 48 hour reservation window.
  • Shipping Policy – free freight to all 50 states, processing and transit times, receiving requirements and liftgate service.
  • Cancel Your Order – how and when an order can be cancelled.
  • Track Your Order – how to follow your shipment.

After Delivery

  • Refund and Returns Policy – what we cover, what we do not, and the deadlines for reporting a problem.
  • Warranty Policy – why liquidation stock is sold as-is, and how that differs from our claims process.

Legal

Still Not Sure?

Our FAQs answer the questions we get most often. If you cannot find what you need, contact us at sales@palletplazaliquidation.com or (616) 263-1878, Monday to Friday 9am to 6pm and weekends 10am to 4pm Eastern Time.